ekotogel Platform Privacy Notice and Data Protection

This page describes what we collect when you use ekotogel and how we keep that data protected. When you download our Android APK, open ekotogel in your iOS browser, verify your identity, or deposit through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, you share information with us. We handle that information according to this policy.

Our approach is straightforward: we collect only what we need to verify your account, process your deposits and withdrawals, and comply with local law. We do not sell your data. We do not use it for marketing beyond service notifications. We encrypt sensitive information and review access logs regularly.

This policy applies to all users of ekotogel regardless of location in Indonesia—whether you access from Jakarta, Surabaya, Bandung, Medan, or anywhere services are available where local law permits.

What We Collect on ekotogel

We collect your email address and phone number when you open an account. During KYC verification, you upload a photo of your ID (national card, driver's license, or passport), take a selfie, and confirm your address. We store these documents securely and do not share them with external parties.

When you deposit, we collect transaction details: the amount, the payment method you chose (QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking virtual account, local payment virtual account, online payment, or e-wallet), the date, and the confirmation status. When you request a withdrawal, we collect your chosen payment method, the amount, and the reason if you provide one.

We also collect usage data: which markets you browse, which tables you join, your session duration, your device type (Android APK or iOS browser), and your IP address. We use this to detect fraud, optimize performance, and respond to account-recovery requests. Push notifications generate log entries if you enable them.

How We Use Your Data on ekotogel

We use your email and phone number to send account notifications: deposit confirmations, withdrawal approvals, KYC status updates, and password-reset links. We use your ID and address for compliance verification—checking identity against anti-fraud lists and confirming you're in a supported region. We use transaction history to review withdrawals for compliance before processing.

We use usage data to detect suspicious patterns: repeated failed logins, deposits from multiple countries, or unusual betting activity. If we detect something unusual, we may temporarily limit your account pending verification. We also use anonymized usage data to improve ekotogel's performance and fix technical issues.

We do not use your data for marketing campaigns, third-party advertising, or personalized recommendations based on your betting history. We send only transactional emails and legally required notices.

Third-Party Processors and Data Sharing

We work with payment processors to confirm deposits and process withdrawals. When you choose mobile banking, local payment, online payment, or e-wallet, we share the transaction amount and confirmation status with those providers' systems. When you use a mobile banking, local payment, online payment, or e-wallet virtual account, we share account details and the deposit amount with your bank for settlement. These processors handle credential storage and fraud prevention on their side.

We may share account data with law enforcement if legally required—for example, if a court order requests your transaction history or identity documents. We do not sell your data to third parties for marketing, analytics, or any other purpose. Our servers may sit outside your jurisdiction, but we maintain the same data-protection standards across all locations.

Data Retention and Deletion

We keep your account data (email, phone, verified address, transaction history) for as long as you maintain an active account. If you request account closure, we retain your data for a standard retention period to comply with local regulations and resolve any pending disputes or withdrawals. After that period, we delete personal information except where law requires us to retain records.

Your transaction history is kept for compliance purposes. We cannot delete transactions retroactively because they form part of our audit trail. If you need a copy of your data for your own records, contact our support team and we will provide it.

Cookies and Tracking Technology

When you use ekotogel in a browser (iOS Safari or desktop), we set a session cookie to keep you logged in. This cookie expires when you close the browser or log out. We do not use tracking cookies or persistent identifiers to follow you across other websites.

Our mobile app (Android APK) does not use cookies—it uses local storage to remember your login session and preferences like push-notification settings. This data stays on your device unless you clear your app data.

Your Rights on ekotogel

You have the right to request a copy of your personal data. We will provide your email, phone, verified address, and transaction history in a readable format. You have the right to request corrections if you believe data is inaccurate—for example, if your address changed and we have an old address on file.

You have the right to request account closure at any time. We will close your account, return any outstanding balance, and begin data deletion according to our retention schedule. You have the right to withdraw consent for push notifications—you can disable them anytime from your account settings.

You do not have the right to request deletion of transaction history because these records are required by law. You do not have the right to request deletion of your ID documents while your account is under review for compliance.

Contact Us About Your Data

If you have questions about how we handle your data, or if you want to request a copy of your personal information, contact our support team through live chat, email, or in-app help. We respond during business hours on weekdays. For data-access requests, include your account email and the specific information you're requesting. For urgent privacy concerns, email us directly and mark the subject line "Privacy Request".

We may ask you to verify your identity before fulfilling a data request—for example, by confirming your registered email or the phone number on your account. This protects your account from unauthorized access.

Our Commitment on ekotogel

We at ekotogel are committed to protecting your data. We do not share it for profit. We do not use it to manipulate your behaviour or profile you for marketing. We use it solely to verify your account, process your transactions, comply with local law, and improve our service.

This policy may change if regulations change or if we add new features that require us to collect new types of data. We will notify you of material changes through your email address on file. If you continue using ekotogel after a policy change, you accept the updated terms.

Services are available only where local law permits. This privacy notice applies to ekotogel in all supported regions in Indonesia. If you have concerns about privacy or data handling, reach out to our support team—we respond during business hours.